N.Niveditha, M.Tharun, M.Bhaskar, M.Akhil, N.Srikanth,

Abstract

Through chat bots one can communicate with text or voice interface and get reply through artificial intelligence. Typically, a chat bot will communicate with a real person. Chat bots are used in applications such as ecommerce customer service, call centers and Internet gaming. Chatbots are programs built to automatically engage with received messages. Chatbots can be programmed to respond the same way each time, to respond differently to messages containing certain keywords and even to use machine learning to adapt their responses to fit the situation. A developing number of hospitals, nursing homes, and even private centers, presently utilize online Chatbots for human services on their sites. These bots connect with potential patients visiting the site, helping them discover specialists, booking their appointments, and getting them access to the correct treatment. In any case, the utilization of artificial intelligence in an industry where individuals’ lives could be in questio